Pennsylvania Turnpike to test text alerts for unpaid tolls amid scam concerns

The Pennsylvania Turnpike is moving cautiously as it rolls out a pilot program that would notify some drivers of unpaid tolls by text message.

The shift, officials say, could speed up collections, but it raises concerns because of recent toll-related text scams.

Officials say the pilot program is still being worked out, with messaging details under review.

The goal is to alert toll-by-plate customers of unpaid tolls faster through text notifications instead of mailed invoices, a method the commission says could be more convenient.

The pilot program is aimed specifically at toll-by-plate customers who have not paid their first invoice.

RELATED: PA Turnpike warns E-ZPass users of texting scam looking for financial information

Officials say similar programs used in other states have increased collections by seven to 10 percent.

Despite that, some drivers remain skeptical of receiving toll information by text.

Concerns are heightened by recent scam activity. Action News has reported on fraudulent text alerts claiming unpaid Pennsylvania tolls, and the Atlantic County Prosecutor recently shared images of a similar scam message demanding payment for New Jersey tolls.

While details are still being finalized, Pennsylvania Turnpike officials say legitimate text messages will not request direct payment.

The pilot texting program is expected to launch sometime this summer.

To check if you have unpaid tolls, visit the E-ZPass website.